Your privacy matters to us. This Privacy Policy explains what personal information amjili collects from users in the Philippines, how we use it, who we share it with, and what rights you have over your own data. Please take a few minutes to read through this page before using our platform.
When you create an amjili account, we collect your full name, date of birth, email address, mobile number, and a username of your choosing. This information is required to verify that you meet the minimum age requirement of 21 years for gaming in the Philippines. We also use it to communicatewith you about your account, notify you of any security-related issues, and send you important service updates. Your registration details are stored securely and are never shared with marketers or third-party advertisers without your explicit consent.
To process deposits and withdrawals in Philippine pesos (PHP), we collect transaction details such as your chosen payment method, transaction amounts, and reference numbers. amjili does not store full card numbers or online banking credentials on our servers — payment processing is handled through secured third-party payment gateways that comply with industry-standard encryption protocols. We retain transaction records for audit, regulatory, and dispute-resolution purposes as required by applicable Philippine financial regulations. If you have questions about a specific transaction, please refer to our Payment page for more details.
We automatically collect information about how you interact with the amjili platform, including pages visited, bets placed, games accessed, session duration, device type, operating system, browser version, and IP address. This data helps us understand how Filipino users engage with our platform so we can improve performance, fix technical issues, and personalise your experience. Usage data is analysed in aggregate form wherever possible to protect individual privacy. We may also use this data to detect unusual account activity, prevent fraud, and ensure fair play across the platform.
When you contact our support team via email or through the platform's messaging features, we retain records of those communications to help us resolve your query and improve our service quality. These records include the content of your messages, timestamps, and any attachments you voluntarily share. We do not use the content of support communications for marketing purposes. Records are retained for a reasonable period in line with our internal data retention policy and applicable Philippine law, after which they are securely deleted.
amjili uses the personal information we collect solely for the purposes described in this Privacy Policy. These include verifying your identity and age before allowing account creation, processing your deposits and withdrawal requests in PHP, providing customer support when you raise a query, detecting and preventing fraudulent or suspicious activity on the platform, and improving our sports betting and entertainment services for users across the Philippines. We may also use your contact details to send you security alerts, account notifications, and — where you have opted in — promotional messages about new features or offers. You may opt out of promotional messages at any time by contacting our support team at [email protected].
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. amjili may share your information with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their contracted services. All third-party service providers are required to handle your data in accordance with applicable Philippine data protection laws and our data processing agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required by law or when we believe disclosure is necessary to protect the rights, property, or safety of amjili, our users, or the public.
As a user in the Philippines, you are entitled to the following rights under the Data Privacy Act of 2012 (Republic Act No. 10173): the right to be informed about how your data is collected and used; the right to access a copy of your personal data held by amjili; the right to correct any inaccurate or incomplete information; the right to object to the processing of your data in certain circumstances; and the right to erasure or blocking of your data where processing was unlawful or is no longer necessary. To exercise any of these rights, please send a written request to our support team at [email protected], and we will respond within a reasonable timeframe in accordance with applicable regulations. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
amjili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how our platform is being used. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytics cookies help us understand user behaviour in aggregate so we can improve the platform experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some parts of the platform function. We do not use cookies to track your browsing activity outside of the amjili platform, and we do not share cookie data with third-party advertisers.
If you have any questions about this Privacy Policy or how amjili handles your personal data, our support team is ready to assist you. You can also visit the FAQ page for quick answers to common questions, or head to the Register page to create your account safely.