At amjili, we believe that entertainment should always stay enjoyable and well within your control. Our Responsible Gaming commitment is built to support every player in the Philippines — helping you set healthy boundaries, recognise warning signs early, and access help whenever you need it. Gaming is meant to be fun, and we want to make sure it stays that way for you.
amjili provides a range of practical tools and guidelines so that every player in the Philippines can enjoy sports betting and casino-style entertainment without letting it negatively affect their daily life, finances, or well-being.
One of the most effective ways to stay in control is to set a clear budget before you start playing. amjili encourages all players to decide on a fixed amount they are comfortable spending in a given week or month — and to stick to it regardless of wins or losses. Never bet money that is intended for rent, food, bills, or savings. Treating your gaming budget as entertainment spending, just like you would a cinema ticket or a meal out, helps keep things in healthy perspective. If you find yourself regularly spending more than you planned, that is a strong signal to take a break and reassess.
It is easy to lose track of time when you are engaged in sports betting or online games, especially on a mobile device. We recommend setting a timer on your phone before each session so you get a clear reminder when your intended play time is up. Take regular breaks between sessions — step away from the screen, hydrate, and check in with how you are feeling. Avoid playing late into the night or when you are tired, stressed, or emotionally upset, as these states can lead to impulsive decisions that you may regret. Keeping a simple log of your play time each week can also help you spot patterns before they become habits.
If you feel that your gaming is becoming difficult to manage, amjili supports your right to take a break through self-exclusion. A self-exclusion request prevents you from accessing your account for a set period — ranging from a short cooling-off period of a few days to a longer-term break of several months. During this time, you will not receive any promotional communications from us. To request a self-exclusion or cooling-off period, please contact our support team at [email protected] with your account details and your preferred exclusion duration, and we will process your request promptly.
Problem gambling can affect anyone, and recognising the early signs is the first step toward getting support. You may want to seek help if you find yourself betting more than you intended, chasing losses in the hope of winning back what you lost, neglecting work or family responsibilities because of gaming, or feeling anxious and irritable when you are not able to play. Borrowing money to fund your bets or lying to people close to you about your gaming activity are also serious warning signs. These feelings and behaviours are more common than many people realise, and there is absolutely no shame in reaching out for support — doing so early makes a real difference.
amjili strictly enforces the minimum age requirement of 21 years for all players in the Philippines in compliance with local gaming regulations. During account registration, we verify your age using the identification documents you submit. If we have reason to believe that an account is being used by someone under the legal age, we will suspend that account immediately and carry out a full review. We also ask that adults in the household take reasonable steps to prevent minors from accessing gaming platforms — including keeping login credentials private and enabling device-level parental controls where available.
If you or someone you care about is struggling with gambling-related issues, please do not hesitate to reach out. The National Council on Problem Gambling Philippines and similar organisations provide confidential counselling and guidance for individuals and families affected by problem gambling. Talking to a trusted friend, family member, or professional counsellor is always a positive step. Our own support team at amjili is also available to discuss account restrictions, self-exclusion, and to point you toward appropriate local resources. You can reach us at [email protected] — we will respond with care and without judgement.
Have questions about our responsible gaming tools or policies? Our FAQ page covers many common concerns, and our support team is always ready to help. If you are ready to enjoy the platform, you can register and set your own limits from the very start.